Privacy Policy
Collection of your personal information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Glue Dots products and services, entering a contest, ordering e-mail newsletters, when purchasing Glue Dots products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service.
Use of your personal information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, Glue Dots or Ellsworth may use personal information to provide you with more effective customer service, to improve the Site and any related Glue Dots products, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. We may use your personal information to provide you with important information about the products, including product updates and industry related information. Additionally, with your permission, we may send you information about other Glue Dots and Ellsworth products and services, and/or share information with Glue Dots partners so they may send you information about their products and services. We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of gluedots.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data. When you sign up for a newsletter or agree to receive promotional e-mail, gluedots.com may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication. Glue Dots International occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, database development, answering customer questions about products, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Glue Dots International may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Glue Dots or the Site; (b) protect and defend the rights or property of Glue Dots; or (c) act in urgent circumstances to protect the personal safety of Glue Dots employees or agents, users of Glue Dots products or services, or members of the public.
Control of your personal information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Glue Dots International and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted. Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Glue Dots International in the context of other, separately operated, Glue Dots products.
Access to your personal information
You can review and edit the personal information and contact preferences you provided at this Site by visiting the gluedots.com. You will be asked to enter a personal ID and password before viewing your personal information. In your account you can: View and edit personal information you have already given us at gluedots.com Subscribe, or cancel subscriptions, to newsletters about our services. Some services offered on gluedots.com may collect information that is not accessible via the My Account center. However, in such cases, you can access your personal information by contacting gluedots.com as described at the bottom of this statement, or through alternative means of access described by the service. Contact a Customer Service Representative Monday through Friday, between the hours of 8 a.m. and 5 p.m. ET at 1-888-688-7131.
About Cookies
To enhance your experience with our sites, many of our web pages use "cookies". Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to use by, for examples, registering to receive e-newsletters. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our Web pages, save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to off you products. We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These "web beacons" may be used to deliver cookies that conform to our cookie policy.
Our commitment to security
We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting acces or making corrections.
How to contact us
If you have any questions or concerns about the Glue Dots online policy for this site or its implementation, please contact us via email at
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or at the following address:
Glue Dots International
Attention: Webmaster
5515 S. Westridge Drive
New Berlin, WI 53151